Keeper Experience and Animal Encounter Important Info

What I need to know


  • Animal Encounters start at 11.00am. Silver and Gold Keeper Experiences start at 2.00pm.

  • All Keeper Experiences and Animal Encounters should be pre-booked at least 30 days in advance to avoid disappointment.

  • Good footwear/wellies and other suitable clothing required for variable weather conditions i.e. waterproof coat, fleece, sunhat, sun cream, etc.

  • Times available may vary depending on staffing, animal husbandry and seasonal restrictions.

  • Full payment to be made upon booking any experiences.

  • All participants under 18 years old must to be accompanied by a supervising adult who is present throughout the experience.

  • Gift Vouchers are available for Experiences and Encounters, which are valid for 12 months from date of issue and are non-extendable or refundable.

  • A Gift Voucher is non-transferable and cannot be used as a Raffle Prize. Bookings for Keeper Experiences and and Animal Encounters are available all year round and times can be discussed when booking.

  • Gift packs include a certificate, a t-shirt or baseball cap to take home and all day entry to the park for the Keeper Experience/ Animal Encounter person and accompanying adult (if applicable).
BPCZ Lowerres 09094

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