Accessibility

At Battersea Park Children’s Zoo, we believe wildlife is for everyone. We are working hard to make sure our zoo is as enjoyable as possible for all visitors.

Sensory Map

We have created a sensory map of the zoo so visitors are aware of areas where loud noises and smells may be located. We've also highlighted the dark area for our nocturnal animals and an area for those wanting some quiet time. A sensory map of the zoo can be downloaded here. Copies can also be borrowed from the shop on request.

Wheelchair Access

The zoo is wheelchair accessible with the exception of the meerkat tunnels and elements of the play area.

There is a large disabled toilet with hinge support grab rail.

Free entry for carers

We offer discounted entry to people with disabilities and their carers – see our entry prices section for details.

Please telephone us prior to your visit if you have any special requirements, and we will do our best to meet them.

Changing Facilities 

We have a Family Room for changing and baby feeding.

Social Script

It might be helpful for some visitors to know what to expect from their trip. Click here to download our social script prior to your visit. 

Communication Boards

Our communication boards contain specific symbols pertaining to our zoo and may be useful for expressing ideas and interacting with others during a visit. Communication boards can be downloaded here or borrowed from the zoo shop on request.

Assistance Dogs and Service Dogs.

Dogs are not allowed in Battersea park Zoo with the exception of assistance and service dogs. 

Please note that will welcome both registered assistance and service dogs to the park to the zoo.

In order to make your visit enjoyable with us please ensure you have the following:

Proof of training or registration with approved body for the service your dog provides.

Please make sure you dog wears a clear hi-vis jacket or body harness to show our other guests that your dog is at work, and not a pet.

Please have your dog on a short lead, or harness- not an extendable lead.

Please make sure you have up to date and complete worming and vaccination cards available to view on admission- this is for the bio-security and welfare of our animals.

Please ensure you speak to one of our trained staff to make sure you and your dogs’ visit with us is pleasant and stress free- please remember we have both predator and prey species within the zoo. 

We are very sorry but we are unable to allow ESA's or other pet animals onto our site.

Busiest Times

Our zoo is busiest during the school holidays (Easter, Summer, February Half Term and May Half Term) and in the final weeks of the school spring and summer terms. If you would prefer a quieter visit, it may be beneficial to avoid these times.

Our keeper talks can get very busy during the school holidays.

Guided trips for SEN visitors

Our Hands On! workshop has been developed for learners who may prefer a less formal workshop setting. Learners will be encouraged to move at their own pace between tactile artefact stations staffed by the education team, where they can get up close and hands on with snake skins, deer antlers and more! Hands On! may be suited to SEN groups. This workshop can be modified to meet the needs of individual learners – please email [email protected] to discuss.