Terms and Privacy

Data Protection and Privacy

New Forest Wildlife Park and Battersea Park Children’s Zoo
New Forest Wildlife Park ( NFWP) and Battersea Park Children’s Zoo ( BPCZ) are part of the The Chestnut Centre Partnership.

The Chestnut Centre Partnership is committed to protecting your privacy and security. The Chestnut Centre Partnership does not sell, trade or rent your personal information to others. Whenever you provide personal information we will treat that information in accordance with current UK Data Protection Legislation.

The Chestnut Centre Partnership holds details about you on the database in order to process your enquiry and ensure you are informed of up to date news and relevant details concerning New Forest Wildlife Park and Battersea Park Children’s Zoo.

Data Collected
On arranging birthday parties, adoptions, keeper days, memberships or any other kind of event we may require the following data including personal details.
Date of birth
Demographic information such as post code
Contact information such as email address and telephone number
Payment details
We will retain your information for three years unless you advise us to destroy it before this date.
All financial information ie bank card details are destroyed on use.
We may use your data for the following -:
Improvement of products/services
Internal record keeping
To email events and promotions that may be of interest to you
To contact for market research purposes

Links to other websites

NFWP and BPCZ websites contains hyperlinks to many other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites.

Cookie policy

Battersea Park Zoo uses cookies so that we can provide the best experience for our users. Specifically, we use cookies for Page Tracking (Google Analytics).

We will not sell data about our users to any third party, but if you are concerned about third parties collecting information via cookies we recommend using a tool designed to control your cookie usage.

If you have any questions or concerns about this cookie policy, please contact Battersea Park Zoo via our contact page.