Accessibility

At Battersea Park Children’s Zoo, we believe wildlife is for everyone. We are working hard to make sure our zoo is as enjoyable as possible for all visitors.

Sensory Map

We have created a sensory map of the zoo so visitors are aware of areas where loud noises and smells may be located. We've also highlighted the dark area for our nocturnal animals and an area for those wanting some quiet time. A sensory map of the zoo can be downloaded here. Copies can also be borrowed from the shop on request.

Wheelchair Access

The zoo is wheelchair accessible with the exception of the meerkat tunnels and elements of the play area.

There is a large disabled toilet with hinge support grab rail.

Free entry for carers

We offer discounted entry to people with disabilities and their carers – see our entry prices section for details.

Please telephone us prior to your visit if you have any special requirements, and we will do our best to meet them.

Changing Facilities 

We have a Family Room for changing and baby feeding.

Social Script

It might be helpful for some visitors to know what to expect from their trip. Click here to download our social script prior to your visit. 

Communication Boards

Our communication boards contain specific symbols pertaining to our zoo and may be useful for expressing ideas and interacting with others during a visit. Communication boards can be downloaded here or borrowed from the zoo shop on request.

Assistance Dogs

Including Guide dogs, Assistance dogs, service dogs and emotional support dogs.

(Emotional support animals are not allowed on site without prior notice/ agreement and the relevant certification)

All dogs are required to be vaccinated and wormed before entry and a full up to date vaccination card must be presented before entry.

All dogs must be on a short, secure lead (No extendable leads) and must be wearing a suitable harness.

All dogs must either have hi-vis harness/labelling indicating they are service dogs or a suitable jacket to indicate to other visitors that the dogs is a service dog.

Please pick up any mess that your dog makes, urine must be notified so it can be disinfected.

Please be aware we have animals and children that may/ will not be used to dogs, please be mindful of other visitors.

No dogs are permitted to enter certain areas, please check with staff before entering the Zoo’ due to the sensitivity of the species.

We reserve the right to ask any dog owner to leave the site if either our animals or visitors are seen to be in an uncomfortable situation, or if your dog is not being well behaved.

No other species or breed of animal domestic or exotic is permitted to enter the Park without prior written permission.

Busiest Times

Our zoo is busiest during the school holidays (Easter, Summer, February Half Term and May Half Term) and in the final weeks of the school spring and summer terms. If you would prefer a quieter visit, it may be beneficial to avoid these times.

Our keeper talks can get very busy during the school holidays.

Guided trips for SEN visitors

Our Hands On! workshop has been developed for learners who may prefer a less formal workshop setting. Learners will be encouraged to move at their own pace between tactile artefact stations staffed by the education team, where they can get up close and hands on with snake skins, deer antlers and more! Hands On! may be suited to SEN groups. This workshop can be modified to meet the needs of individual learners – please email events@batterseaparkzoo.co.uk to discuss.