Retail and Catering Supervisor

Full Time - Permanent – 40 hours per week

Salary circa - £17,500

Reporting to - Operations Manager and the Partnership Retail & Catering Manager

Job Role

The primary role of this position is to ensure the Catering operation at the zoo runs efficiently and smoothly so our visitors have a happy experience throughout their visit. You will also oversee the Gift shop and Admissions at times. The position requires you to work alongside another Retail and Catering Supervisor covering each other on days off.

-You will need to have Previous Catering experience essential to organise all aspects of our small, but busy Café.

-The personality and positive manner to be a role model for our junior and seasonal staff in both departments.

-Maintaining and overseeing the cleanliness of the zoos facilities. Rotating/displaying shop stock and re-ordering when required Experience in “cashing up” and use of tills.

-Excellent customer service skills are essential to deal with our visitors and any arising complaints

-An ability to work under pressure during our busy times Awareness of all health and safety compliance requirements.

-The ability to work as part of a small team co-ordinating with animal, education and event staff. ---

-Some experience in food preparation and the importance/regulations of food safety.

-An interest in running and overseeing coffee shop in the absence of the Catering/Retail Manager

-An ability to encourage and train junior staff to ensure compliance with relevant health and safety legislation.

-Experience in a similar senior position is desirable.

-Good public transport to Battersea Park - please note we do not have a staff car park (Although you may be able to find other local parking)

Job Types: Full-time, Permanent
Salary: £17,500.00 /year

How to apply


Download both Part 1 and Part 2 of the application forms and send both forms to Zoe at

You can also send your completed application by post and send to Battersea Park Children's Zoo, Battersea Park, London, SW11 4NJ

Closing date for returned applications is the 19.04.2019. We reserve the right to withdraw this advertisement at any time.

Please 'Download' and save the application forms to your device before completing.

Application Form - Part 1 - Retail and Catering Supervisor

Application Form - Part 2 - Retail and Catering Supervisor


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