Retail and Catering Assistant


We are looking for friendly, hard-working and pro-active people to join our Retail and Catering team.

We have Part-Time, Seasonal and Flexible / Zero-Hour Contracts available.

Whether you are looking for something seasonal while you study or something more permanent, we may be the place for you.

Job Role

A normal day starts at 9am and finishes between 5:30pm and 6:00pm. We are open 7 days a week, all year around.

• Sale of tickets and souvenirs in our admissions and gift shop
• Preparing and serving hot snacks, sandwiches, drinks etc in the zoo café serving hot treats, snacks and drinks
• Displaying shop and café stock
• Providing exceptional customer service
• Maintaining the cleanliness and standards and the zoo's facilities.
• Ensuring the visitors of all ages have a positive experience during their visit.
• Liaise with animal keepers, education and events team.

About You

You must be friendly, confident and approachable. 99% of this role requires is customer service based.

You will be joining our small retail and catering team and will be expected to be involved in a variety of duties.

You should be able to work under pressure during our busy periods.

You should have experience handling cash and cards and training on our tills is available.

Experience within a food service environment is an advantage and a willingness to learn is essential.

This role requires to spend long periods of time on your feet and carrying stock to different locations in the business.

You should live within 1 hour travelling distance and be able to offer a minimum of 2 days a week of availability, with at least one of these days being a weekend.Full flexibility preferred.

How to Apply

Download and complete BOTH Part 1 and Part 2 application forms below.
Return these either by

email to

post to Battersea Park Children's Zoo, Battersea Park,  London, SW11 4NJ.

We will be continually be reviewing candidates so we advise you to get your applications in soon to be in with a chance of joining us. Ideally we are looking to employ team members as soon as possible.

Job Type: Part-time - Salary: Minimum Wage dependent on age.
Please 'Download' and save the application to your device before completing.

Application Form - Part 1 - Retail and Catering Assistant

Application Form - Part 2 - Retail and Catering Assistant

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